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Privacy Policy

Last updated: January 1, 2025  ·  Effective: January 1, 2025

At EdX Consultants, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website edxconsultants.com or engage with our services.

By using our website, you agree to the practices outlined below. Please read this policy carefully.

1Our Purpose

The primary goal of EdX Consultants is to help students find suitable courses, universities, and career opportunities, and to support them through the admission and visa process. This falls under our Legitimate Business Interest.

2Collecting and Using Your Personal Data

You may browse our website without providing personal information. However, for some enhanced features and services, we may ask for details to process your request:

  • Submitting your name and email to create an account, receive newsletters, or save searches.
  • Providing contact details to request a prospectus, course information, or scholarship guidance.
  • Sharing academic history and background for counselling or university application support.

We clearly display why each piece of information is collected next to the relevant form field.

3What Personal Data Do We Collect?

The following data we collect directly through our forms:

First name
Last name
Email
Country of residence
Nationality
Intake year and month
Preferred study destination
Subject
Study level
Date of birth
Phone number
Gender
Mailing address
Current qualification
Qualification status
Grade type
Qualification score
Date of completion
English proficiency test scores
Other tests

IP Address

Each time you access our website, we receive your IP address. We keep this information for 6 months only and use it for analytics purposes only.

4Cookies

Our website uses cookies to provide a smooth and personalized experience. Cookies help us:

  • Keep you logged in.
  • Save your preferences and improve future visits.
  • Analyze site traffic and user interactions via tools like Google Analytics.
  • Provide targeted content and relevant information.

You can control cookies via your browser settings. Please note, disabling cookies may limit some website features.

5Analytics and Insights

We may request additional details such as your country or city to analyze the reach and effectiveness of our services. This information is anonymized and never used to identify you personally.

6Data Storage & Security

Your personal information is stored securely in trusted hosting environments. We use encryption, firewalls, malware protection, and strict company-wide policies to protect your data.

7Your Rights

In line with global privacy laws, you have the right to:

  • Know why and how we use your data.
  • Request details of your stored information.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data ("right to be forgotten").
  • Temporarily pause data usage.
  • Opt-out of services or communications at any time.
  • Stop your data from being used for certain purposes.

Requests can be made by contacting us at marketing@edxconsultants.com.

8Marketing & Newsletters

At EdX Consultants, it is our primary objective to help students throughout their educational journey. As part of this, we offer a number of subscription options:

Newsletters

Inspiring emails from our marketing team, providing you with the latest university news, tips, and guides.

University Updates

Emails providing news and updates of course information, open days, events, and scholarships from universities and partners that match your interests.

You may unsubscribe anytime by updating your profile preferences or clicking the unsubscribe link in emails.

9Partner Institutions & Data Sharing

We only share your details with institutions you actively engage with (e.g., requesting a prospectus, enquiry, or application assistance).

Universities may contact you directly after you opt-in. If you later wish to withdraw consent, please contact the respective institution.

We also provide anonymized usage data to Partner Institutes for reporting purposes — never identifiable personal data.

10Multimedia & Social Media

Occasionally, EdX Consultants may collect photos, videos, or testimonials (with consent) for promotional purposes. Consent will always be requested before use.

We also use social media platforms to share educational content. Please avoid posting personal details publicly. For specific queries, use direct/private messages.

11Links to External Websites

Our website may link to third-party university or partner sites. This Privacy Policy does not cover those websites. Please review their policies separately.

12Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. If significant changes occur, we will notify you via email.

13Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

EdX Consultants Pvt. Ltd.

First Floor, Building No. 55, Johar Block B Phase 1 Town, Lahore, 54000, Pakistan

📧 marketing@edxconsultants.com

📞 +92 333 9989153

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